Surgery Recovery Episodes

A flawless procedure can still turn into a bad review if the clinic hands the patient off with nothing more than a printed discharge sheet.Bill Walker talks with Louise Hobbs, RN and founder of ViraLou Aftercare, about what a real concierge recovery service looks like: RN-led home visits, vetted and trained nurses, and a vitals kit stocked for whatever the first 24 hours throw at a patient. Louise breaks down how her team picks up patients from the surgery center, stays with them overnight, and ...